registration – Safe Ministry Training

How do I access the online training after I’ve created my account?

The process of creating an account and purchasing enrolment in course(s) is set out here.

Once you have set up your Safe Ministry Training account and have your log-in details, you log in and then purchase access to the training course you need.

Then, access the page called My Dashboard which will have all the details of the training courses you have access to.

Logging in

The log in page is here: https://safeministry.training/login
In order to log in, you first need to create an account here: https://safeministry.training/create-account
Once you have created your account you can log in using the email address and password that you selected.
Make sure that your email address and password are entered correctly. They are case sensitive, and a common problem occurs when copying and pasting email addresses and passwords, where a space is added to the end.
If your attempts to log in are unsuccessful, don’t keep trying! If you have more than a certain number of unsuccessful attempts close together, the system will lock you out for a period of time.
If you are not sure of your password, use the ‘lost your password?’ link on the log in page. This will send you a special password reset link to your email address. Click on this link within 30 minutes to reset your password. If the click doesn’t seem to work, try copying and pasting it into the address bar of your browser.

Creating an account and enrolling in a course

Creating an account and Enrolling in/paying for a course
If you experience problems creating an account or paying for Safe Ministry Training (either online or face to face courses) please check through these common solutions:

Make sure that any anti-virus or anti-malware software is not interfering with accessing this site.
Note that creating an account is a separate process to enrolling in training. You need to create an account first and then you can enrol in training.
You can pay by credit/debit card (Mastercard or Visa) or PayPal. Paypal allows you use whatever sources of cash/credit you have linked to your PayPal account. We are no longer able to accept direct deposit as a payment method.
Please note that all personal information collected is done so via an encrypted connection and stored in an encrypted database on a secure server. Credit card/PayPal transactions are all conducted via Westpac or PayPal’s secure sites. No credit card details are ever stored on our server. Please see our full Privacy Policy for details of how we treat your data.

Most problems at this point relate to one of the following:

Trying to use a device with a small screen. While we have tried to make the website functional on a wide range of devices, those with very small screens and/or low resolutions will make it harder to navigate or use the site.
Please try again using a larger screen.
Issues with your web browser. Please see this article for suggested solutions.

Tips for Online Assistants

Many of the people that Online Assistants will be asked to help will be older people or people with some disabilities.

One of the first hurdles to overcome is ‘how does someone without an email address create an account for online (or face to face) training?’.
There is one approach that is quite simple:

Set up a free Gmail account for your church for this purpose, e.g., stfaiths@gmail.com
It’s not widely known that an easy way to get multiple versions of that address delivered to the one inbox is to include plus signs (‘+’) in the first part of the address.
So in our example, if you wish to set up a safe ministry account for Fred Bloggs and Mary Smith simply type stfaiths+fredbloggs@gmail.com and stfaiths+marysmith@gmail.com into the email field when creating their safe ministry account and our system will recognise them as unique email addresses but information for both addresses will end up in the stfaiths@gmail.com inbox.
This is a great way to leverage this for our purpose. It will also work with any existing Gmail account, e.g., for couples who share a Gmail address.
Using this simple method, if you are the Online Assistant, you can very easily help people with no email address create a Safe Ministry Training account for online or face to face training, and monitor the emails the system will send them.
More information on this technique can be found here: https://www.labnol.org/internet/multiple-email-addresses-in-gmail/17426/

Here are a few other suggestions to help smooth the path for people with limited internet skills/abilities wanting to do online training:

If someone struggles with technology, don’t attempt the training on device like an iPad.
The smaller screens will just add to the challenge.
For a better experience with such people, we recommend using either a desktop or laptop computer – ideally with a LARGE monitor to make viewing more comfortable.
All laptops these days allow the plugging in of an external monitor.
Consider having a morning at one location with internet where two or three devices can be set up, and two or three people doing the training at a time, with an Online Assistant overseeing the session.
If you are experiencing unreliable internet, try and arrange to have the device connected by cable to the router rather than Wi-Fi.
Wi-Fi is great for email and browsing the web, but was never designed for more serious usage (with some rare exceptions).