Safe Ministry Training – Support
We are committed to helping resolve any problems you may have using this site or the training courses.
Please note the following:
- If you not familiar with using the internet or uncomfortable with using it, your first action should be to contact the Online Assistant in your church (if you are part of a Sydney Anglican church). Your Senior Minister will be able to tell you who that is.
- We have a growing knowledge base of articles and frequently asked questions that might well assist you with your issue. Please consult the Knowledge Base before raising a support ticket
If you do submit a support ticket, we will endeavour to respond to your problem within one business day.
If you still need assistance after consulting the Knowledge Base, please raise a support ticket below.
- Do give us as much detail as possible, including any error messages.
- While we endeavour to assist as much as possible, we cannot guarantee trouble free operation with every single internet connected device.
- Phone assistance is generally not available
Please note: Between December 24th and January 2nd 2019 support will generally not be available.
Any support tickets posted in that period will be attended to during the first week of January.