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Safe Ministry Training – Support

We are committed to helping resolve any problems you may have using this site or the training courses.
Please note the following:

  • If you not familiar with using the internet or uncomfortable with using it, your first action should be to contact the Online Assistant in your church (if you are part of a Sydney Anglican church). Your Senior Minister will be able to tell you who that is.
  • We have a growing knowledge base of articles and frequently asked questions that might well assist you with your issue. Please consult the Knowledge Base before raising a support ticket

If you do submit a support ticket, we will endeavour to respond to your problem within one business day.

Support Ticket

If you still need assistance after consulting the Knowledge Base, please raise a support ticket below.

  • Do give us as much detail as possible, including any error messages.
  • While we endeavour to assist as much as possible, we cannot guarantee trouble free operation with every single internet connected device.
  • Phone assistance is generally not available
Name *

Email *Your Email by which we will get back to you.

Category of support *

Type of device used: *

Web browser used: *

Which course are you taking? *

Brief Description *A brief summary of the issue

Detailed Description *Please describe the reason for the support request - as much detail as possible please. A member of our support staff will respond as soon as possible.

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