Privacy Policy

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of our privacy policy

Our website address is: and this site is run by the Professional Standards Unit of the Anglican Diocese of Sydney.

When visitors interact with our site, we may collect personal details such as name, address, email address, phone number, WWCC number, date of birth, and name of church attended. We collect this information in order to effectively provide Safe Ministry Training and other services we may offer. We also collect the visitor’s IP address and browser user agent string to help spam detection.
No information collected is ever passed on to other entities outside the Anglican Diocese of Sydney, other than that which State or Federal laws may require

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Your profile picture may be visible to the public in some contexts.

When you purchase access to training or other services/products from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes

When you undertake our online training courses, we may process and store personal data about your interactions with some of the modules using xAPI. We use the data to learn about how well the interactions are designed and how it could be adapted to improve the usability and your learning outcomes. The data is processed and stored on our platform until further notice.

We may store the results of your interactions on our platform until further notice. The results may contain your score, the maximum score possible, when you started, when you finished, and how much time you used. We use the results to learn about how well you performed and to help us give you feedback.

We may store interactive content that you create on our platform. We also may send anonymized reports about content creation without any personal data to the plugin creators. Please consult the H5P tracking information page for details.

Contact forms

There are various forms on the site that collect information to help us provide advice or support, or facilitate reporting of abuse. This information will never be used for commercial marketing purposes


If you have a Safe Ministry Training account on this site and you log in to that account, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Guideline for managing the transport of children and youth to be adopted by For users that register on our website, we also store the personal information they provide in their user profile. This information may be kept indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you purchase access to any of the Safe Ministry Training courses, or other products that may be offered from time to time, the personal details associated with your order(s) are stored indefinitely in the database associated with this site.
The entry and transfer of all such information is through an encrypted connection between your web browser and our web server.
Any credit card information entered as part of purchasing access to courses or other items is sent directly to Westpac via an encrypted connection. No credit card information is stored on this site or it’s associated database.
User data is also imported into the Diocesan Registry database system.

The NSW Office of the Children’s Guardian (OCG) has produced many resources to assist organisations in becoming child safe places.

The link below will give you access to policy templates and samples (for child safety and complaints management), resources from their training programs and links to relevant organisations and legislation. Many of these resources are also available in multiple languages.

Child Safe Resources

Members of our team have access to the information you provide us. For example, Administrators can access:

  • Safe Ministry Training Account information.
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

We accept payments through Westpac and PayPal.
PayPal: When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

The operators of this site of the Professional Standards Unit (‘The Safe Ministry Team”) of the Anglican Diocese of Sydney, PO Box Q412 QVB Post Office 1230 NSW Australia.
If you have questions or concerns regarding this statement, you should first contact us by phone; (02) 9265 1588 or email

To purchase access to training courses with us or provide other services, we require information from you (such as name, phone, email, date of birth, church details and Working With Children Check) in order to provide the best service possible.

You may be required to provide financial information (such as credit card number, CVV number, expiration date). We use this information for billing purposes and to fulfil your bookings. If we have trouble processing an order, we will use this information to contact you.

Information may be collected by The Safe Ministry Team from you or your church via the telephone, email, mail, directly through our website, particularly in regard to bookings, support and accounts.

Use of Collection Information

The Safe Ministry Team requires certain information such as name, phone, email and WWCC details from you to meet requirements when undertaking each training course and for billing purposes.


The Safe Ministry Team uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at


Links on the The Safe Ministry Team site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain names of, and

How we protect your data

We encrypt all information flowing in and out of the website using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

What third parties we receive data from

The Safe Ministry Team (PSU) may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

The Safe Ministry Team does not share any information with third parties for any unknown or unrelated uses.

Download a full copy
of our privacy policy